Learn how to out-operate the market.
Most short-term rentals are bought on a hunch and run on hope. This is the other way: buy the right property with numbers you can trust, then out-operate everyone around you on the things guests actually feel.
The ratios that make a deal don’t come from the market. They come from how you run it.
A market like South Portland runs 51% occupancy. Beating that is an operating decision, not a market one. We were operators before we were teachers — and we still are: the same system, proven across two countries and three very different markets.

Ken & Moya. Superhosts, 586+ reviews, 4.9 rating — still running the properties we teach you to buy.
- 586+Guest reviews
- 4.9Superhost rating
- 15Rentals at peak
- 25+Years in hospitality
I would give Ken and Moya’s 6 stars if I could… They are extremely responsive, available and it is obvious they care a lot about their superhost status and guests.
Leonardo · Portland, OR · ★★★★★
Buying Your STR
Operating Your STR
The Complete STR Course Bundle
The Guest Communication Playbook
STR Evaluation
The Launch Package
We are not gurus. We are the operators.
We’re Ken and Moya. At peak we ran fifteen rentals across two countries and three very different markets, seven of them short-term — while Ken owned and operated a live music venue and Moya, a former teacher, worked full time as a nanny. Airbnb Superhosts, 586+ reviews, 4.9 rating, 25+ years in hospitality.
We ran all of it together — both of us underwriting, both cleaning, both answering the midnight messages. We didn’t get there on a lucky market either: the same system held up in all three markets. That’s the part most courses can’t say, because most courses have never run the property they’re teaching you to buy.
Everything we teach, we still do on Monday morning. More about how we got here →
Three messages that prevent a bad review.
Three of the messages from the Playbook, free. The pre-arrival check-in, the honest heads-up, and the warm checkout — the three that stop a bad review before it is written.
On its way. Check your inbox in the next minute or two.
Nothing yet? Check spam, and add us@twosmartoperators.com to your contacts. Or open it here.